Performigence Corporation’s ProcessGenius® software is used by organizations to automate how they manage their process-related information and operational knowledge. Customers use ProcessGenius to define and streamline their operations, train workers and deploy applications that help users perform their activities on the job according to the organization’s best practices. It also captures what frontline workers learn on the job so it can recognize when someone can use information already contributed to the knowledgebase.

When helping workers on the job, ProcessGenius provides the specific assistance they need. After allowing the user to communicate the situation, ProcessGenius concludes to the appropriate information needed to assist the user. The information can be delivered using any combination of text, graphics or video. ProcessGenius also walks users through the completion of automated forms.

When training workers away from the job, ProcessGenius guides them through the courses. It can be set up to test workers to assure comprehension and reports can be generated on performance of individual employees or the whole group.

ProcessGenius provides faster execution of procedures, decreases the number of mistakes by workers, reduces training costs and monitors compliance to best practices and quality standards.  Whatever your industry or function, our technology will make your operations more efficient and effective.